IHSS Step-By-Step – Nevada County

Bridge

Call Connecting Point to begin the enrollment process.
(530) 274-5601

1. Attend your scheduled in-person appointment

2. Present a valid, unexpired State issued ID and Social Security Card. NOTE: Names must match exactly on these 2 documents (original only – no photocopies)

3. Obtain your Department of Justice (DOJ) Criminal Background Check form for your Live Scan fingerprinting

1. Schedule and attend your Livescan fingerprinting appointment. To find a provider near you visit: https://oag.ca.gov/fingerprints/locations

2. You will be provided a copy of this completed form by the fingerprint roller for your records

If you have questions regarding your Criminal Background Check or Tier 1/Tier 2 convictions, please call the IHSS team at (530) 274-5601.

Once you have completed all required steps, you will be contacted by email and receive a letter with your Provider Number, the link to the timesheet website, and all your next steps.

If applicable, you will also receive a form SOC2271 detailing all the IHSS tasks authorized for your Recipient.

The State of California considers it a condition of employment that a Provider enrolls and utilizes either the ESP (online) or TTS (telephone) timesheet system.

To be able to complete timesheets and be paid for your services, you must be registered in either the Electronic Timesheet Service (ETS) on the Electronic Service Portal (ESP) or Telephone Timesheet System. To register for Telephone Timesheet System (TTS) please call 1-833-342-5388.

Please complete the necessary steps to enroll in Direct Deposit for the payments received working for your Recipient. Note that each Recipient is considered a separate “employer” and Direct Deposit enrollment is required for each individual Recipient. This process generally takes around 30 calendar days to complete.

If applicable, please also complete the “Live-In Provider Self-Certification” at this time, by attesting to this within the online portal.

If enrolled with an IHSS Recipient, your timesheets are available to you at this time. Please complete each available timesheet to ensure processing. Note that your Recipient acting as your employer is the person who can approve your timesheet, and it is recommended that you inform them of timesheet completion in a timely manner.

If any further questions arise or if you need any help, please reach out to the IHSS team by calling: (530)274-5601


As an IHSS Provider in Nevada County, we remain an ongoing resource to you! Please let us know how we can help you be a successful Provider to better serve your Recipient.