Disaster Training Portal

Welcome to 211 Connecting Point’s Partner Training Portal for all things disaster. Below you should find videos and materials to help train you on our process in the event of a disaster. If you have any questions about any of the training materials, please feel free to contact Lindsay Gilliam or Brett Shady

Extreme Weather Event Jan 2022 Call Agent Training:

In-Contact Call Handling:

Disaster Training Portal:

Training Materials

211 Disaster Training Supplemental Guide

Disaster Call Scripting